Social Services Procurement Capability are planning for 2020.
Register your interest.
from September to November 2020 we are offering free wānanga (face to face training) related to our online eLearning for social services agencies staff working with providers.
Wānanga available in 2020 from September to November are:
Tikanga
Whanaungatanga
Hononga
Ratonga
Courses cater for groups of between 12 and 20 people.
Do you want us to come to you? To register your interest , complete our short survey.
Who is it for: All social services Agencies, DHBs and Local Government staff working with providers - all stages of experience.
Duration: Survey takes 3 minutes
You need to be a logged in, registered government user to register your interest.
START SURVEY
About the course
Hononga is focused on relationship management and creating an Outcome Agreement Management Plan (OAMP) for each of the contracts you manage.
By the end, you will be able to:
- Identify the roles of a contract manager
- Use a relationship matrix tool
- Use the Decision Support Tool to identify and manage risks
- Apply strategies for managing disputes and conflicts
- Complete a draft OAMP.
You can complete this course online.
Who is it for: All procurement practitioners - all stages of experience.
Duration: 60 minutes
You need to be a logged in, registered government user to complete this course.
About the course
Ratonga focuses on service delivery and having effective conversations with providers and stakeholders.
By the end of this course, you will be able to:
- Identify the stages of service delivery and activities required in each stage
- Apply Whakaritenga when planning for continuous improvement
- Use a range of tools and practices to make agency/provider meetings more effective
- Apply a set of strategies to promote effective conversations
Sign up for this course if you have completed Contract Manager's Toolkit or Hononga
Who is it for: All procurement practitioners - all stages of experience.
Duration: 40 minutes
You need to be a logged in, registered government user to complete this course.
START LEARNING
About the course
Tikanga provides you with the opportunity to explore a deeper
understanding of conduct and relationships in line with protocols and cultural practices.
By the end of this course, you will be able to:
- Apply Tikanga in your work with social services providers
- Recognise the way that you conduct yourself and how it affects others
- Explore Māori and Pacific models that can be applied to maintaining relationships.
This course is a pre-requisite for the Whanaungatanga course.
We encourage you to sign up for Tikanga and Whanuangatanga workshops at the same time.
Who is it for: All procurement practitioners - all stages of experience.
Duration: 40 minutes
You need to be a logged in, registered government user to complete this course.
START LEARNING
About the course
Whanaungatanga provides you with skills to improve cultural competency including protocols and cultural practices.
By the end of this course, you will be able to:
- Apply the steps of the pōwhiri process while managing relationships with social services providers
- Identify organisational relationships and where these can be strengthened to promote greater cultural competency
- Apply an understanding of koha to promote better outcomes
- Apply tools to promote building and maintaining effective relationships.
We would like you to complete the Tikanga wananga before commencing this course.
Who is it for: All procurement practitioners - all stages of experience.
Duration: 40 minutes
You need to be a logged in, registered government user to complete this course.
About the resource
Manaaki Atu, Manaaki Mai is part of Te Whānau Manaaki suite of learning for staff who procure or manage social services contracts.
This Knowledge Centre provides you with information and resources to support your learning about cultural competency and procurement practice to support your work.
In this resource you will have access to:
Who is it for: All procurement practitioners - all stages of experience.
You need to be a logged in, registered government user to access this resource.
